About
We're building the contact center of the next decade.
SurfacerIQ exists because regulated industries deserve more than spreadsheet QA and post-mortem coaching. They deserve real-time intelligence on every conversation.
Our goal
Make every call a learning moment.
By 2030, no call should go unreviewed. No risk should go unnoticed. No agent should go uncoached. We're building the platform that makes that possible — affordable, fast, and HIPAA-aligned by default.
Manifesto
Software should do the boring work.
QA shouldn't mean listening to recordings on 1.5x speed.
Compliance shouldn't be discovered three weeks later in an audit.
Coaching shouldn't wait for a quarterly 1:1.
It should all happen, automatically, in real time.
Values
How we operate.
Customer obsessed
Every feature ships from a real customer pain. No vanity work.
Move fast
Weeks not quarters. We ship daily and iterate with users.
Trust by default
HIPAA, SOC 2, BAA — security is the floor, not the ceiling.
Tiny team, big leverage
AI lets a small team replace ten. We practice what we preach.
How we work
Small team. Big leverage.
We're a remote-first team across three time zones. We ship every day, talk to customers every week, and review our own metrics with the same rigor we sell to our customers.