Customers

Trusted by teams that can't afford to miss a call.

MERCY
ACME
NORTHSTAR
BRIGHTPATH
RIDGEPOINT
OAKWOOD
AETNA
HUMANA

Success stories.

"Caught a HIPAA violation in week one we would have missed entirely."

100%
calls reviewed

"Auto-tickets cut handle time by 40s — that's $2M back to the business."

−40s
AHT reduction

"Real-time coach prompts dropped escalations by 28% in month one."

−28%
escalations

"We onboard 3x more caregivers per week with AI screening."

3x
throughput

"Compliance audits used to take 2 weeks. Now they take an afternoon."

−90%
audit time

"Surface caught the churn signal three weeks before the renewal call."

+$1.2M
ARR retained
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